Shipping
All orders are shipped via Fedex Priority and will arrive within 2-5 business days.
Returns
During the checkout process you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing CBD (cannabidiol).
All unopened products can be returned within 14-days of the delivery date for a full refund less any shipping charges.
Returns Process:
1) Email us at hello@ecsbrands.com ASAP to alert us that you will be returning your UNOPENED product within the 14-day time limit and to request the Return Shipping Address.
2) Once you have shipped your product back to us – please also email the tracking number to hello@ecsbrands.com so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.*If you have any questions regarding our return policy please email hello@ecsbrands.com.*